a. I have an IPC that is not searchable on my NVR?

Answer:

  1. Confirm that the NVR and IPC are both powered on.
  2. Access both the NVR and the IPC through the computer client to confirm that they are working properly.
  3. Ensure that the IP addresses of the NVR and IPC do not conflict with any other devices on the LAN.
  4. Ensure that the NVR and IPC are connected to the same router or switch and that they are in the same network segment.
  5. Try connecting the IPC directly to one of the NVR’s network ports and initiate a search for it.
  6. Change to another network port on the switch or replace the router or switch and search for it again.
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