b. My NVR reboots itself.

Answer:

  1. Check the system settings to see whether the automatic maintenance reboot function has been set.
  2. Check to see whether you have the latest version of the firmware and update if needed. Restore the default settings.
  3. Turn off the cloud services or unplug the network cable to check whether there could be an IP address conflict or MAC address conflict .
  4. Replace the power adapter. Check whether the power supply power is below the rating or insufficient.
  5. Check whether the DVR could be overheating. Move the DVR to an air-conditioned room or well-ventilated place.
  6. Disconnect the hard drive / USB / network cable, etc., to check whether there could be hard disk or other hardware compatibility problem.
  7. If the problem still exists after the above steps, please contact technical support.
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