My backup battery is not charging

  • Ensure all battery connections are correct and tight.
  • Press the ENTER button from the home screen to show the “power input and battery level” screen to confirm that the battery is connected but not charging.
  • Note that the battery will stop charging when the battery reaches 12.9 V and will not resume charging until the battery’s voltage falls below 11.5V or after 2 weeks, whichever comes first.

Scroll to Top