d. How do I troubleshoot a P2P remote access that doesn’t work?

Answer:

From the device side:

1. Ensure that the device is correctly connected to the internet.
2. Ensure that all network parameters of the device are set correctly.
3. Ensure that the P2P switch of the device is turned on

From the P2P server in the cloud:

NOTE: The stability of the P2P server, the success rate of P2P penetration, the speed of connection, etc. will affect the success rate of the user’s P2P cloud access and experience

From the client:

1. Ensure that you have the latest version of the mobile app and computer client.
2. Ensure that the client is connected to the extranet.